About the Report
GRI 102-3 | 102-50 | 102-52 | 102-5
Copersucar publishes its Sustainability Report as a way to show to all its stakeholders how it generates sustainable value across the sugar and ethanol chain. This is in line with the company’s mission of connecting the field to the rest of the world and of providing renewable energy and natural food for the well-being of society. The company also seeks to demonstrate how its management balances out the economic, environmental and social aspects that have an impact on its business model, taking into account the most relevant aspects for decision-making by stakeholders and the actors within its value chain.
This Report is published biennially and encompasses the 2016-2017 and 2017-2018 crop years. It is in compliance with GRI Standards, the latest guidelines published by the Global Reporting Initiative to guide the publication of corporate sustainability reports. The indicators are prioritized in accordance with the Materiality Matrix developed by the company and include all of Copersucar’s operations and those of its full subsidiaries to March 2018:
• São Paulo head office
• Copersucar Sugar Terminal (TAC) at Santos
• São José do Rio Preto multimodal terminal
• Ribeirão Preto multimodal terminal
• Paulínia fuel terminal
The joint ventures and companies in which Copersucar has equity interest are mentioned in the Report in order to contextualize investments and business strategy, but they do not fall within the scope of the GRI indicators. Eco-Energy, Copersucar’s ethanol trader in the U.S. and a full subsidiary of the company, is included in some of the indicators, which are always indicated throughout the chapters as necessary.
The far-reaching vision of Copersucar’s business model means it believes that the sustainable benefits and impacts of sugar and ethanol extend into field operations carried out by partner mills in its value chain. For this reason the Report also contains performance indicators related to agricultural operations, over which Copersucar does not have direct managerial influence.
Copersucar’s partner mills offer up this information voluntarily through a computerized system. With this practice, business partners enable management improvements and contribute for clients and consumers to better understand the generation of value in a sector that provides natural food and renewable energy for a more sustainable future for the whole society.
Copersucar welcomes queries, comments and suggestions about the content of this Report by email at sustentabilidade@copersucar.com.br.
Material topics
GRI 102-40 | 102-42 | 102-43 | 102-44 | 102-46 | 102-47
For its Sustainability Report to be drawn up in line with GRI Standards guidelines and best market practices, Copersucar has identified the most relevant issues to be covered when defining content, as well as the limits and scope of the document. To this end the company has a Materiality Matrix composed of nine topics that cover the main economic, environmental and social impacts of its business model within and outside the boundaries of its activity.
The current Materiality Matrix was designed in 2014 from a wide-ranging cycle of consultations and engagement with Copersucar’ stakeholders. The company involved ten stakeholder categories in this dynamics:
• Business leaders
• Shareholders
• Partner mills
• Sector and trade associations
• NGOs
• Clients
• Government bodies
• Press
• Financial sector agents
• Suppliers
The subjects of interest raised in the consultation stage with these stakeholders were further supported by two panel discussions – one involving employees from Copersucar’s 20 areas and the other with representatives of the partner mills. By cross referencing these assessments, the company identified nine topics that constitute its Materiality Matrix.
• Atmospheric emissions
• Water management and consumption
• Management of socio-environmental risks in the suppliers chain
• Management of the impacts on biodiversity
• Health and safety
• Local socio-environmental development
• Recognition and economic appreciation of sustainable practices by society
• Quality and innovation of products and services
• Socio-environmental impacts of Copersucar’s operations
In the last biennium, Copersucar has been maturing management of these topics. Assessment of the externalities and dynamics of the sugar-energy sector in the last biennium has led the company to identify no need to review the Materiality Matrix topics that guide its sustainability management. This process will be conducted in a structured way only when the company believes that significant changes to the business model or macro environment justify a new consultation with external stakeholders.
Complement to the GRI disclosures
102-8
- Number of employees per employment contract*
- 2016-2017 crop year
- 2017-2018 crop year
- Permanent
- Temporary
- Permanent
- Temporary
- By gender
- Men
- 528
- 2
- 538
- 2
- Women
- 101
- 2
- 103
- 2
- Total
- 629
- 4
- 641
- 4
- By region
- São Paulo - capital city
- 188
- 4
- 188
- 4
- São Paulo - interior
- 52
- 0
- 82
- 0
- São Paulo - coast
- 389
- 0
- 371
- 0
- Total
- 629
- 4
- 641
- 4
-
*Considers Copersucar’s terminals and office only. All employees work full time.
102-13
Copersucar and its partner mills actively participate in trade associations that are representative of the sugar energy sector. The main entity is Brazilian Sugarcane Industry Association (UNICA), which hosts sector forums and conferences to advocate for institutional issues of interest to the sector, such as valuing ethanol in the Brazilian energy matrix and the healthiness of sugar consumption. Through UNICA and the chairman of the Board of Directors (who is also on the entity’s Deliberative Council), Copersucar relates to other sector entities, such as the National Confederation of Industry (CNI), the National Confederation of Agriculture (CNA), the Brazilian Executive and the Brazilian Congress – at which, in particular, the Parliamentary Front for the Appreciation of the Sugar-Energy Sector and the Agricultural Parliamentary Front (FPA).
102-41
All Copersucar employees are covered by a collective bargaining agreement with the exception of executive managers, directors and the CEO. In this latter group, work contracts contain the same terms and conditions as for the other employee categories, except that collective bargaining clauses are not applicable.
102-45
The Copersucar Sustainability Report encompasses the same entities covered by its financial statements, and contains information from partner mills for socio-environmental indicators. Click here to access Copersucar’s financial statements.
102-48
There was no resubmission of the information.
102-49
There were no significant changes to the scope and limits of material topics.
102-51
The last report was published in 2016, in reference to the activities of the 2014-2015 and 2015-2016 crop years. Click here to read it.
102-54
This report was prepared in accordance with the GRI Standards: Essential option.
102-56
As in previous editions, this Report was submitted for external audit. In this cycle, the company responsible for the audit was PwC. Click here to view the assurance report.
201-1
- Added Value Statement (BRL thousand)
- 2016-2017 crop year
- 2017-2018 crop year
- Revenues
- 29,825,624
- 29,439,878
- Inputs acquired by third parties
- (29,019,078)
- (28,173,847)
- Gross added value
- 806,546
- 1,266,031
- Depreciation and amortization
- (62,977)
- (63,950)
- Added value received in transfer
- 1,136,713
- 708,833
- Total added value to distribute
- 1,880,282
- 1,910,914
- Personnel
- 213,857
- 188,375
- Taxes and contributions
- 94,159
- 721,062
- Remuneration of third party capital
- 1,315,302
- 854,311
- Remuneration on equity
- 256,964
- 147,166
205-3
There have been no confirmed corruption in the 2016-2017 and 2017-2018 crop years. Likewise, the company or its employees are not defendants of lawsuits related to the matter.
302-1
The logistics terminals account for most of Copersucar’s energy consumption. Between the 2016-2017 and 2017-2018 crop years there was a 10% reduction in electricity consumption at these facilities.
- Fuel consumption (GJ)
- 2016-2017 crop year
- 2017-2018 crop year
- Office
- Diesel
- 5
- 5
- Terminals
- Diesel
- 2,244
- 1,825
- Gasoline
- 27
- 22
- LPG
- 112
- 111
- Ethanol
- 142
- 136
- Total
- 2,525
- 2,094
- Percentage of energy generated from renewable fuel
- 5.6%
- 6.5%
- Consumption of acquired electricity (kWh)
- 2016-2017 crop year
- 2017-2018 crop year
- Office
- 413,800
- 395,237
- Terminals
- 13,423,052
- 12,053,017
303-2
Of the 35 partner mills, 30 have mechanisms to identify the vulnerability of bodies of water. Of these, 13% use sources that are considered relevant for local or indigenous communities and 27% take water from bodies that are considered of high value in terms of biodiversity.
304-1
- Protected or high-value areas in terms of biodiversity within or adjacent to the Copersucar’s properties by location (hectares)*
- Legal Reserve
- Permanent Preservation Areas
- Total
- Camamu (Bahia State)
- 12.67
- 11.37
- 24.04
- Piracicaba (São Paulo State)
- 107.14
- 51.75
- 158.89
- Paulínia (São Paulo State)
- 12.88
- 12.91
- 25.79
305-1 | 305 -2 | 305 -3
The inventory of Copersucar’s emissions is consolidated in accordance with the guidelines of the Brazilian GHG Protocol Program, considering the calendar year. This is different to the other indicators, which consider the crop year. Click here to access the full inventory at the Emissions Public Register of the Brazilian GHG Protocol Program.
- Greenhouse gas emissions inventory (tCO2e)
- 2016
- 2017
- Scope 1
- Gross emissions
- 198.11
- 807.43
- Biogenic emissions
- 1,803.88
- 38.02
- Scope 2
- Indirect emissions (consumption of electricity)
- 1,113.36
- 1,183.65
- Scope 3
- Other indirect gross emissions
- 24,953.90
- 118,915.10
- Other indirect biogenic emissions
- 1,743.33
- 4,553.05
306-2
The following tables present the waste disposal methods of Copersucar’s supply chain, considering the partner mills and logistics operations controlled by the company.
- Waste that the mills use to generate electricity (thousand tons)
- 2016-2017 crop year
- 2017-2018 crop year
- Bagasse
- 19,420
- 19,227
- Waste that the mills incorporate into their agricultural activity (thousand tons)
- 2016-2017 crop year
- 2017-2018 crop year
- Boiler ash
- 1,021
- 806
- Filter cake
- 3,251
- 2,481
- Vinasse
- 38,521
- 41,812
- Total
- 42,793
- 45,099
- Disposal of other non-hazardous waste at the mills (tons)
- 2016-2017 crop year
- 2017-2018 crop year
- Composting
- 509,281
- 512,758
- Recycling
- 20,588
- 260,161
- Recovery (including energy)*
- 185,330
- 216,159
- Sanitary or industrial landfill
- 5,157
- 24,990
- Co-processing
- 6
- 38
- Incineration
- 3,819
- 7,489
- Total
- 724,780
- 782,621
- *Sugarcane straw and remaining bagasse not considered in the table above.
- Disposal of hazardous waste at the mills (tons)
- 2016-2017 crop year
- 2017-2018 crop year
- Composting
- 12
- 0
- Recycling
- 511
- 602
- Recovery (including energy)
- 89,857
- 148,886
- Sanitary or industrial landfill
- 205
- 179
- Co-processing
- 18,194
- 45,253
- Incineration
- 253
- 67
- Reuse
- 852
- 1,835
- Total
- 109,884
- 196,822
- Disposal of Copersucar’s non-hazardous waste (tons)*
- 2016-2017 crop year
- 2017-2018 crop year
- Recycling
- 83
- 244
- Sanitary or industrial landfill
- 226
- 269
- Total
- 309
- 513
- *Not considering waste generation at the office.
- Disposal of Copersucar’s hazardous waste (tons)*
- 2016-2017 crop year
- 2017-2018 crop year
- Terminals
- Recovery (including energy)
- 8,970
- 19
- Recycling
- 0
- 1
- Co-processing
- 9
- 608
- Total
- 8,979
- 628
- *Hazardous waste is not generated at Copersucar’s offices.
306-3
No significant spillages were reported in the last biennium.
307-1 e 419-1
The company is challenging in court a claim for compensation of environmental damage at the port of Santos by the public authorities, which is a request for compensation equivalent to BRL 13.4 million, it being understood that said claim is in a preliminary stage and there was no decision to date. There are no significant fines at the company's discretion, and in the year 2017 only 02 (two) small-scale notices were received at its establishment in the port of Santos, and the company filed an administrative defense.
401-1
- Hiring*
- 2016-2017 crop year
- 2017-2018 crop year
- Number of employees hired
- Hiring rate
- Number of employees hired
- Hiring rate
- By age bracket
- Under 30
- 42
- 6.68
- 44
- 6.83
- 30 to 50
- 60
- 9.54
- 64
- 9.94
- Over 50
- 6
- 0.95
- 5
- 0.78
- By gender
- Men
- 88
- 13.99
- 93
- 14.44
- Women
- 20
- 3.18
- 20
- 3.11
- By region
- São Paulo – capital city
- 32
- 5.09
- 31
- 4.81
- São Paulo – interior
- 17
- 2.70
- 55
- 8.54
- São Paulo – coast
- 59
- 9.38
- 27
- 4.19
- Total
- 108
- 17.17
- 113
- 17.55
-
*Considers only information from Copersucar’s office and terminal. There were no reports of termination of company employees, interns or outsourced employees. The hiring rate is calculated by the formula: (hiring numbers/total staff) * 100.
- Employee termination
and turnover* - 2016-2017 crop year
- 2017-2018 crop year
- Number of terminations
- Turnover rate
- Number of terminations
- Turnover rate
- By age bracket
- Under 30
- 23
- 5.17
- 25
- 5.36
- 30 to 50
- 45
- 8.35
- 14
- 6.06
- Over 50
- 20
- 2.07
- 57
- 4.81
- By gender
- Men
- 71
- 12.64
- 80
- 13.43
- Women
- 17
- 2.94
- 16
- 2.80
- By region
- São Paulo – capital city
- 30
- 4.93
- 33
- 4.97
- São Paulo – interior
- 10
- 2.15
- 17
- 5.59
- São Paulo – coast
- 48
- 8.51
- 46
- 5.67
- Total
- 88
- 15.58
- 96
- 16.23
-
*Considers only information from the Copersucar office and terminals. There were no reports of termination of company employees, interns or outsourced employees. The turnover rate is calculated by the formula: {[(hiring numbers + number of dismissals) / 2] /total staff} * 100.
403-2
Health and safety indicators related to Copersucar’s office and terminals are set out in the tables below. Partner mills recorded four deaths in the last biennium.
- Health and safety indicators for Copersucar’s employees*
- 2016-2017 crop year
- 2017-2018 crop year
- Rate of accidents with or without lost time
- 6.86
- 7.47
- Rate of days lost (severity rate)
- 22.86
- 48.56
- Rate of occupational illness
- 1.14
- 0.00
- Rate of absenteeism
- 0.006
- 0.134
- Number of deaths
- 0
- 0
-
*There were no records of work-related accidents with employees at the Copersucar office in the period. Indicators by gender are not available as these are not monitored in this format. Information corrected on February, 2019.
- Health and safety indicators for Copersucar’s outsourced employees*
- 2016-2017 crop year
- 2017-2018 crop year
- Rate of accidents with or without lost time
- 13.53
- 5.20
- Rate of days lost (severity rate)
- 106.27
- 17.33
- Number of deaths
- 0
- 0
-
*There were no records of work-related accidents with outsourced employees at the Copersucar office in the period. Indicators by gender are not available as these are not monitored in this format. Information corrected on February, 2019.
403-3
At Copersucar there are no employees involved in workplace activities that are pose a high health risk or are hazardous to health.
404-1
- Average hours of training per employee*
- 2016-2017 crop year
- 2017-2018 crop year
- By gender
- Men
- 8
- 9
- Women
- 6
- 12
- By status in company
- Directors
- 8
- 31
- Executive managers and managers
- 8
- 15
- Coordinators
- 5
- 35
- Experts
- 4
- 16
- Leaders
- 4
- 11
- Supervisors
- 4
- 39
- Analysts
- 4
- 8
- Administrative staff
- 4
- 7
-
*Considers only training for Copersucar’s office and terminals.
413-1
All operations at the terminals are covered by mechanisms for communications, engagement, complaints and local development.
413-2
The company adopts permanent best management practices and control mechanisms in order to prevent the occurrence of contamination by waste, ethanol spillages, particulates emissions and fire risk.
415-1
Copersucar did not make any donations to political parties or candidates in the 2016-2017 and 2017-2018 crop years.
416-2
Complaints about noncompliance with health and safety standards are insignificant in relation to the total volume traded by Copersucar. In the 2016-2016 crop year we received two fines in this regard, one related to noncompliance with a voluntary code and the other for regulatory noncompliance.
- Consumer health and safety noncompliance
- 2016-2017 crop year
- 2017-2018 crop year
- Internal market | End-consumer health and safety noncompliance
- 15,200 tons, equivalent to 0.86% of the total volume
- 6,200 tons, equivalent to 0.40% of the total volume
- Foreign market| Penalties for noncompliance with product specifications
- BRL 1.03 million in 49 bookings for Alvean
- BRL 639,000 in 20 bookings for Alvean
418-1
In the 2016-2017 and 2017-2018 crop years no complaints were recorded in relation to violation of privacy or loss of clients’ data.
GRI content index
GRI 102-55
GRI Standard | Disclosure | Section | Omission |
GRI 101 | Foundation 2016 | |||
General standards | |||
GRI 102 | General disclosures 2016 | Organizational profile | ||
102-1 | Name of the organization | Our purpose | - | |
102-2 | Activities, brands, products, and services | Our business | - | |
102-3 | Location of headquarters | About the Report | - | |
102-4 | Location of operations | Business model | - | |
102-5 | Ownership and legal form | Our governance | - | |
102-6 | Markets served | Our business | - | |
102-7 | Scale of the organization | Highlights of the 2017-2018 crop year | - | |
102-8 | Information on employees and other workers | Complement to the GRI disclosures | - | |
102-9 | Supply chain | Business model Our governance |
- | |
102-10 | Significant changes to the organization and its supply chain | Logistics People management |
- | |
102-11 | Precautionary principle or approach | Our business | - | |
102-12 | External initiatives | Sugar Ethanol |
- | |
102-13 | Membership of associations | Complement to the GRI disclosures | - | |
Strategy | |||
102-14 | Statement from senior decision-maker | Message from the CEO | - | |
102-15 | Key impacts, risks, and opportunities | Our governance | - | |
Ethics and integrity | |||
102-16 | Values, principles, standards, and norms of behavior | Our governance | - | |
Governance | |||
102-18 | Governance structure | Our governance | - | |
Stakeholder engagement | |||
102-40 | List of stakeholder groups | Material topics | - | |
102-41 | Collective bargaining agreements | Complement to the GRI disclosures | - | |
102-42 | Identifying and selecting stakeholders | Material topics | - | |
102-43 | Approach to stakeholder engagement | Material topics | - | |
102-44 | Key topics and concerns raised | Material topics | - | |
Reporting practice | |||
102-45 | Entities included in the consolidated financial statements | Complement to the GRI disclosures | - | |
102-46 | Defining report content and topic Boundaries | Material topics | - | |
102-47 | List of material topics | Material topics | - | |
102-48 | Restatements of information | Complement to the GRI disclosures | - | |
102-49 | Changes in reporting | Complement to the GRI disclosures | - | |
102-50 | Reporting period | About the Report | - | |
102-51 | Date of most recent report | Complement to the GRI disclosures | - | |
102-52 | Reporting cycle | About the Report | - | |
102-53 | Contact point for questions regarding the report | About the Report | - | |
102-54 | Claims of reporting in accordance with the GRI Standards | Complement to the GRI disclosures | - | |
102-55 | GRI content index | GRI content index | - | |
102-56 | External assurance | Complement to the GRI disclosures Assurance report |
- | |
Material topic | Atmospheric emissions | |||
GRI 103 | Management approach 2016 | 103-1 | Explanation of the material topic and its Boundary | Our commitment Socio-environmental management |
- |
103-2 | The management approach and its components | Our commitment Socio-environmental management |
- | |
103-3 | Evaluation of the management approach | Our commitment Socio-environmental management |
- | |
GRI 302 | Energy 2016 | 302-1 | Energy consumption within the organization | Socio-environmental management Complement to the GRI disclosures |
- |
GRI 305 | Emissions 2016 | 305-1 | Direct (Scope 1) GHG emissions | Socio-environmental management Complement to the GRI disclosures |
- |
305-2 | Energy indirect (Scope 2) GHG emissions | Socio-environmental management Complement to the GRI disclosures |
- | |
305-3 | Other indirect (Scope 3) GHG emissions | Socio-environmental management Complement to the GRI disclosures |
- | |
Material topic | Water management and consumption | |||
GRI 103 | Management approach 2016 | 103-1 | Explanation of the material topic and its Boundary | Our commitment Socio-environmental management |
- |
103-2 | The management approach and its components | Our commitment Socio-environmental management |
- | |
103-3 | Evaluation of the management approach | Our commitment Socio-environmental management |
- | |
GRI 303 | Water 2016 | 303-1 | Water withdrawal by source | Socio-environmental management | - |
303-2 | Water sources significantly affected by withdrawal of water | Complement to the GRI disclosures | - | |
303-3 | Water recycled and reused | Socio-environmental management | - | |
GRI 306 | Effluents and waste 2016 | 306-1 | Water discharge by quality and destination | Socio-environmental management | - |
306-2 | Waste by type and disposal method | Socio-environmental management Complement to the GRI disclosures |
- | |
306-3 | Significant spills | Complement to the GRI disclosures | - | |
Material topic | Management of socio-environmental risks in the suppliers chain | |||
GRI 103 | Management approach 2016 | 103-1 | Explanation of the material topic and its Boundary | Our governance Management progress Our commitment Socio-environmental management |
- |
103-2 | The management approach and its components | Our governance Management progress Our commitment Socio-environmental management |
- | |
103-3 | Evaluation of the management approach | Our governance Management progress Our commitment Socio-environmental management |
- | |
GRI 308 | Supplier environmental assessment 2016 | 308-1 | New suppliers that were screened using environmental criteria | Management progress | - |
GRI 408 | Child labor 2016 | 408-1 | Operations and suppliers at significant risk of incidents of child labor | Socio-environmental management | - |
GRI 409 | Forced or compulsory labor 2016 | 409-1 | Operations and suppliers at significant risk for incidents of forced or compulsory labor | Socio-environmental management | - |
GRI 414 | Supplier social assessment 2016 | 414-1 | New suppliers that were screened using social criteria | Management progress | - |
Material topic | Management of the impacts on biodiversity | |||
GRI 103 | Management approach 2016 | 103-1 | Explanation of the material topic and its Boundary | Our commitment | - |
103-2 | The management approach and its components | Our commitment | - | |
103-3 | Evaluation of the management approach | Our commitment | - | |
GRI 304 | Biodiversity 2016 | 304-1 | Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas | Complement to the GRI disclosures | - |
304-2 | Significant impacts of activities, products, and services on biodiversity | Socio-environmental management | - | |
Material topic | Health and safety | |||
GRI 103 | Management approach 2016 | 103-1 | Explanation of the material topic and its Boundary | Our commitment Workplace safety |
- |
103-2 | The management approach and its components | Our commitment Workplace safety |
- | |
103-3 | Evaluation of the management approach | Our commitment Workplace safety |
- | |
GRI 403 | Occupational health and safety 2016 | 403-2 | Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities | Workplace safety Complement to the GRI disclosures |
- |
403-3 | Workers with high incidence or high risk of diseases related to their occupation | Complement to the GRI disclosures | - | |
Material topics | Local socio-environmental development and Socio-environmental impacts of Copersucar’s operations | |||
GRI 103 | Management approach 2016 | 103-1 | Explanation of the material topic and its Boundary | Our commitment Socio-environmental management People management |
- |
103-2 | The management approach and its components | Our commitment Socio-environmental management People management |
- | |
103-3 | Evaluation of the management approach | Our commitment Socio-environmental management People management |
- | |
GRI 203 | Indirect economic impacts 2016 | 203-2 | Significant indirect economic impacts | Socio-environmental management People management |
- |
GRI 307 | Environmental compliance 2016 | 307-1 | Non-compliance with environmental laws and regulations | Complement to the GRI disclosures | - |
GRI 401 | Employment 2016 | 401-1 | New employee hires and employee turnover | Complement to the GRI disclosures | - |
GRI 404 | Training and education 2016 | 404-1 | Average hours of training per year per employee | People management Complement to the GRI disclosures |
- |
404-2 | Programs for upgrading employee skills and transition assistance programs | People management | - | |
GRI 413 | Local communities 2016 | 413-1 | Operations with local community engagement, impact assessments, and development programs | Socio-environmental management Complement to the GRI disclosures |
- |
413-2 | Operations with significant actual and potential negative impacts on local communities | Complement to the GRI disclosures | - | |
Material topic | Recognition and economic appreciation of sustainable practices by society | |||
GRI 103 | Management approach 2016 | 103-1 | Explanation of the material topic and its Boundary | Ethanol Financial performance Our commitment |
- |
103-2 | The management approach and its components | Ethanol Financial performance Our commitment |
- | |
103-3 | Evaluation of the management approach | Ethanol Financial performance Our commitment |
- | |
GRI 201 | Economic performance 2016 | 201-1 | Direct economic value generated and distributed | Financial performance Complement to the GRI disclosures |
- |
201-2 | Financial implications and other risks and opportunities due to climate change | Etanol Our commitment |
- | |
GRI 205 | Anti-corruption 2016 | 205-3 | Confirmed incidents of corruption and actions taken | Complement to the GRI disclosures | - |
GRI 415 | Public policy 2016 | 415-1 | Political contributions | Complement to the GRI disclosures | - |
Material topic | Quality and innovation of products and services | |||
GRI 103 | Management approach 2016 | 103-1 | Explanation of the material topic and its Boundary | Our business Sugar |
- |
103-2 | The management approach and its components | Our business Sugar |
- | |
103-3 | Evaluation of the management approach | Our business Sugar |
- | |
GRI 416 | Customer health and safety 2016 | 416-1 | Assessment of the health and safety impacts of product and service categories | Our business | - |
416-2 | Incidents of non-compliance concerning the health and safety impacts of products and services | Complement to the GRI disclosures | - | |
GRI 418 | Customer privacy 2016 | 418-1 | Substantiated complaints concerning breaches of customer privacy and losses of customer data | Complement to the GRI disclosures | - |
GRI 419 | Socioeconomic compliance 2016 | 419-1 | Non-compliance with laws and regulations in the social and economic area | Complement to the GRI disclosures | - |